FAQ

1. What types of office stationery do you sell?

Offering a wide variety is of generalized office supplies. Regarding the provision of a variety of supplies to an office, we have pens, writing books, paper, staplers, folders, markers, sticky notes, and so much more, plus you aim to purchase very unique customized materials like an hour-a-day calendar to map your daily activities or special ergonomic desk accessories.

2. Do you provide bulk purchase discounts?

Yes, we do have a discount if a large order is placed for an organization. Contact our customer service representative team to discuss your requirement and get a custom quote.

3. Can I customize stationery with my company logo?

Of course! We offer options for a personalized version of items like notebooks, pens, folders, and more. Reach out to us with your branding requirements, and we will help you from there.

4. How can I place an order on your website?

You may freely scan and shop through product categories, put desired goods into your shopping cart, and then proceed to your checkout by logging in or signing up for an account, which would result in a smooth buying experience.

5. Can I cancel or modify my order after placing it?

While some orders can still be modified or canceled soon after the submission, the best thing to do now is to contact our customer service team to request changes; however, keep in mind that there are a few orders that will have already been handled and out of the warehouse's doors before you can get any chance to do something about them.

6. Is there a minimum order value for delivery?

Yes, free shipping requires a minimum order value. For placing orders that fall below the minimum order value, consideration of a small delivery fee per shipment can be found from the details provided by the platform while checking out.

7. Do you accept returns or exchanges?

Yes, we do accept returns or exchanges within 7-14 days once purchased, provided that they are unused and in their original packaging; further guidelines can be read at our return policy.

8. Can I track my order?

Yes, we will provide you a track number via email or SMS once your order is shipped, so you can monitor your goods right from your delivery point.

9. Do you offer eco-friendly stationery products?

Yes, we have a broad array of eco-friendly stationery items, like recycled papers, biodegradable pens, and reusable notebooks. Do not miss out on our "Eco-Friendly" Section for more options.

10. How can I contact customer support?

You can reach our customer support team via phone, email,  on our website. Our support hours are Monday to Friday, 9:00 AM to 6:00 PM.